About call notifications

Queueue offers three ways to notice a call: updating the reception page, a sound/vibration alert, and Web Push notifications.

How it works now

  • When customers keep the reception page (/s/[slug]) open, it automatically shows "Called" when their turn comes
  • The page updates in near real time, with periodic refresh as a fallback; no extra setup is needed
  • If marked "No show," the page updates and they can join again from the same screen

Sound and vibration (page open in the background)

  • The moment you're called or marked no-show, we play a chime, vibrate the device (if supported), and flash the browser tab title
  • This works even if you've switched to another app or tab while keeping the reception page open. No setup needed

Web Push notifications (works even with the page closed)

  • Tap "Enable notifications" on the reception page to get browser notifications for calls and no-shows, even after closing the page
  • Works out of the box on Android and desktop browsers
  • On iPhone (Safari), you must add the page to your Home Screen first — see "If notifications don't arrive" for steps

Coming soon

  • Email notifications — Get notified by email when called (planned)
  • LINE notifications — Get notified via LINE when called (planned)

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