Delete your shop (and how to restore it)

You can delete a shop you no longer use from the admin dashboard. If you delete it by mistake, you can restore it within 30 days of deletion.

Delete a shop

1. Open the Settings tab

Access the admin dashboard using the admin URL, then open the "Settings" tab from the bottom navigation.

2. Tap "Delete shop"

Tap the button in the "Delete shop" section at the bottom of the Settings tab.

3. Review and confirm

A confirmation dialog appears. If there are customers currently waiting, the number of parties is shown — review it before confirming. Once deleted, waiting customers will no longer be called.

What happens after deletion

• You can restore the shop within 30 days of deletion. During this period, visiting the admin dashboard (admin URL) shows a "This shop has been deleted" screen with a restore button
• While it's restorable, the shop cannot be operated at all — no reception, no calling customers. It becomes usable again only after you restore it
• Customers visiting the reception page (reception URL) will see "Currently unavailable" and cannot join the queue
• The data itself is not immediately erased (it's a soft delete), but the shop cannot be used unless you restore it

After 30 days

Once 30 days have passed since deletion, the shop owner (whoever has the admin URL) can no longer restore it. In that case, please contact us so our team can restore it for you.

Notes

• Your reception URL and admin URL stay the same after deletion — restoring brings back the same URLs
• If you run multiple shops, deletion only affects that one shop; the others are unaffected